Setting up Trusona for H&R Block using 2-Step Verification with TOTP

This guide details the steps required to set up Trusona as a 2-step verification authenticator with TOTP for H&R Block

Installing the Trusona App

Before you get started with the instructions below you'll need to install and register with the Trusona App.

  1. Download the Trusona App on the Apple App Store or Google Play Store.
  2. Follow the registration steps in the App.
  3. Verify your email by clicking the link from Trusona.
  4. You're setup and ready to go!

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If you are creating your account for the first time you can skip the first 3 steps. During the registration process you will be offered the option to set up Two-step verification

Account creation option
Account creation option

1. Log in to H&R Block

Log in to your H&R Block Account

2. Managing Your Account

From the dropdown menu, click on Manage Account

Click on Manage Account
Click on Manage Account

3. Security & Two-step verification

From the Manage Account page, locate the Security section and click on the arrow to the right.

Access the Security section
Access the Security section

4. Using the Trusona App as the Authenticator

You will be shown a screen with the option to configure Two-step verification using the Google Authenticator app. Click on Set up, but we will be using the Trusona App instead

Use the Trusona app
Use the Trusona app

5. Scan the QR Code

A QR code will be shown on the screen.

  1. Open the Trusona app, and tap on the Settings menu
  2. Tap 2-step verification (TOTP)
  3. Scan the QR code
  4. Type in the number you see from the Trusona app
Scanning the code
Scanning the code

6. Finalize

Enter the code from the app into the screen, then click Next. You will be prompted to re-enter your password before finalizing the setup. After typing it in, click on Update account.

Re-enter password
Re-enter password

Setup complete! The next time you log in to H&R Block and are prompted for a One-time passcode, you can use the Trusona app to log in.

Setup complete
Setup complete

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