Setting up Trusona for 23&Me using 2-Step Verification with TOTP

This guide details the steps required to set up Trusona as a 2-step verification authenticator with TOTP for 23&Me.

Installing the Trusona App

Before you get started with the instructions below you'll need to install and register with the Trusona App.

  1. Download the Trusona App on the Apple App Store or Google Play Store.
  2. Follow the registration steps in the App.
  3. Verify your email by clicking the link from Trusona.
  4. You're setup and ready to go!

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1. Log in to 23&Me

Login in to 23&Me

2. Settings

Click on the dropdown menu and select Settings.

Login
Login

3. Account Info

Under Account Information, click on the Set up 2-Step Verification option

Select Settings
Select Settings

4. Set up 2-Step Verification

Click on the Setup button in the 2-Step Verification section

5. Set up Authentication app

Click on the Use an authenticator app option & click Set It Up

6. Scan the QR code

A QR code will be shown on the screen.

  1. Open the Trusona app, and tap on the Settings menu
  2. Tap 2-Step verification (TOTP)
  3. Scan the QR code
  4. Type in the number you see from the Trusona app
Scanning the code
Scanning the code

7. Finalize

Click on Confirm to finalize.

The next time you log in to 23&Me and are prompted for a One Time Passcode, you can use the Trusona app to log in.

Finalize
Finalize

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