Setting up Trusona for Atlassian using 2-Step Verification with TOTP

This guide details the steps required to set up Trusona as a 2-step verification authenticator with TOTP for Atlassian

Installing the Trusona App

Before you get started with the instructions below you'll need to install and register with the Trusona App.

  1. Download the Trusona App on the Apple App Store or Google Play Store.
  2. Follow the registration steps in the App.
  3. Verify your email by clicking the link from Trusona.
  4. You're setup and ready to go!

Download on the App Store Get it on Google Play

1. Log in to Atlassian

Log in to Atlassian.

2. View Account

Click on View Account

Click on View Account
Click on View Account

Click on your profile link located at the top of the page.

Locate profile link
Locate profile link

4. Manage Profile

Click on Manage Profile.

Select Manage Profile
Select Manage Profile

5. Security

Click on Security.

Click on Security
Click on Security

6. Manage 2-Step Verification

Click on Manage Two-step verification.

Manage 2-step verification
Manage 2-step verification

7. Set up & Enable 2-Step Verification

On the next page it should show that 2-Step Verification is DISABLED by default. To begin the process, enter your account’s password and then click on Set up.

Set up 2FA
Set up 2-Step Verification

8. App Installation

The next page will prompt you to install an authentication app. Make sure you have downloaded the Trusona app before proceeding. Then, click on Yes, ready to scan code

Install app
Install app

9. Scan the QR Code

A QR code will be shown on the screen.

  1. Open the Trusona app, and tap on the Settings menu
  2. Tap 2-step verification (TOTP)
  3. Scan the QR code
  4. Type in the number you see from the Trusona app
Scanning the code
Scanning the code

10. Finalize

Enter the code from the app into the screen, then click to proceed. It should now show that 2-Step Verification is ENABLED.

Setup complete! The next time you log in to Atlassian and are prompted for a One-time passcode, you can use the Trusona app to log in.

Finalize
Finalize

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